![]() If there is an issue with your items taking too long or being damaged when item arrives, please contact us with full information and pictures so we can assist you in resolving your issue and so that you can continue to have a pleasant experience with us ![]() We therefore cannot accept any claims for damage in transit after this period. Our transit insurance, which covers against all damages in transit, expires 7 business days from the date of delivery. If you do not intend using these item/s immediately, please promptly check the condition of all packages and items upon receipt. RETURNS for items deemed damaged in transit, DOA or due to warranty issues, all delivery costs or fees will be covered by us. The buyer is responsible for return postage costs Details For any delivery enquires please contact the courier directly IMPORTANT:ħ days after the buyer receives it Money back 20% restocking fee may apply Please note we have no say in what day/time your order is delivered. Once the items ship from our warehouse, please track the shipment and make sure someone is at the address to sign for it We do not make any money out of delivery charges and we are not the courier company. If this occurs you will be required to pay a re-delivery fee for a second delivery or you may elect to collect the item for the nearest depot to you at no charge. If there is no one at the address to sign for the delivery the item will be returned to the local courier’s depot. In the case of a registered delivery, please be sure that the delivery address you provide will have someone present there during normal business hours to accept the delivery The registered (not authority to leave) delivery charge you pay is for the courier to only attempt one delivery to the address you nominate in your order Insurance is not included on all items unless you ask and pay. Once the item is dispatched, you will receive a confirmation email advising you of your Parcel Tracking Number and Carrier. Our standard Free Postage is “Authority to Leave”, meaning the item will be left at or near your front door. If signature is required on delivery, please ask us before you purchase or note this on the check-out. Please follow the instructions on the delivery card. ![]() If delivery is not successful, the item will be transferred to the nearest Australia Post Branch or Courier Service Depot. If you don’t provide a number, then delivery notification cannot be given. Please allow 7-10 working days for your order to arrive.īuyers must provide the correct delivery address and mobile phone number on the check-out page. Items are shipped within one business day. Our items are shipped by Australia Parcel Post Service or other reputable Courier Services. Free Shipping Metro Sydney, Melbourne, Brisbane and Adelaide.Shipping at Cost Elsewhere
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